For Portland shops of 30 to 150. Multi-site, wireless, and the closet nobody documented.
Network support covers the shop you are in and the ones you are not. Help desk is Monday through Friday, 8 to 6. We monitor the network, servers, and workstations, on-site or remote.
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New sites and add-ons — cabling, switches, wireless; we document the closet
Firewalls and monitoring so a problem on one site doesn’t walk to the others
Day-to-day watching on network, servers, and workstations
Updates, patches, hardware that is actually due
When it’s down — on-site or remote, help desk Mon–Fri 8–6
Multi-site — the shop you’re in and the ones you’re not
Portland shops of about 30 to 150 with more than one site, or one site that still feels a closet outage. Not schools. Not medical.
Wi‑Fi that dies in the back. A new location with no drawing of the closet. A firewall rule nobody owns. Coverage that matches how the floor is laid out, not a default mesh from a box.
Day-to-day coverage is Managed IT.
