A Portland client’s building burned. Their on-site gear was gone. Backups and a recovery plan were not.
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Fire took the physical infrastructure. Phones, servers, day-to-day systems were at risk.
• Restored data from recent backups • Brought systems back in the cloud while the site was down • Got phones working so they could talk to customers again
Core ops were back the same day. No critical data loss. That same-day restore is what disaster recovery and tested data backup and recovery are for. Over the next days we rebuilt what they needed while the shop kept working.
